Support
Stuck, confused, or found a bug? We're happy to help.
Get in touch
- General help and bug reports: support@løbeapp.dk
- Privacy, data, and account requests: privacy@løbeapp.dk (see Your rights)
We aim to reply to general enquiries within 2 business days.
Before you write
A few quick things often solve it — or help us help you faster:
- Check the docs. Most features are covered here, from creating a programme to logging runs and the analytics.
- Tell us what happened. What you did, what you expected, and what you saw.
- Include the basics. Your browser/device and the time it happened help us track things down. Never send your password or access tokens.
:::note A small, honest service Løbeapp is a free v1 run by one person. We can't guarantee response times or uptime, but we read everything and genuinely want it to work for you. :::